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Real People

The FRIS Code

We, the Real People of FRIS, stand for professional and personal service that exceeds expectations, always focused on making life easier for our clients to the best of our ability, today and tomorrow. We are sober, real people and offer all our clients real results, with our support, knowledge and expertise. We offer every client a complete service, today and tomorrow. That is our central mission.

Mission

We aim to set ourselves apart daily by:

  1. Being proactive and flexible, with complete services in estate agency, property management, market research, advice and insurance.
  2. Being among the top five commercial property management companies in the Netherlands, with leading expertise in our specific markets.
  3. Delivering operational excellence and respectful customer service, focused on turning clients and partners into FRIS ambassadors.
  4. Learning faster than the competition, as a basis for innovation, marketing, advice and sustainable co-creation.
  5. Using our local expertise and sober corporate culture as a unique selling point, on behalf of national and international clients.

Vision

 Our underlying vision consists of the following pillars:

  1. Having your own place to live is a fundamental need for human beings.
  2. Acting as a respectful intermediary in and manager of living and working spaces is a socially relevant service.
  3. The capacity to learn faster than the competition offers long-term competitive advantages.
  4. Customer-focus is decisive for success, in all market conditions.

We, the employees of FRIS, are professionals who all have the FRIS DNA in us. As a result, clients and colleagues experience the following qualities in their contacts with us and through our services:

  1. Commitment
  2. Integrity
  3. Proactive in putting forward ideas
  4. Expertise
  5. Service over and above expectations
  6. A complete service
  7. Professionalism
  8. Progressiveness

FRIS Code

If you would like more information about our vision, mission and our FRIS DNA, download the complete FRIS Code.

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