I have an appointment at the FRIS office. Where do I need to be?
FRIS has four locations. The head office is located in Amsterdam-Zuidoost. For an overview of all locations and our contact details, please go to the contact page.
How do I report a maintenance complaint or repair request?
Responsibility for maintaining a rental apartment is divided between you as the tenant and the landlord. You can find the precise division of responsibilities in your tenants' ABC and maintenance guide. You received these documents when you moved into your new FRIS rental apartment.
In principle, minor maintenance in the apartment is for your expense as the tenant. Major maintenance, often to the exterior, is for the landlord's expense. Arrangements about this are laid down by law.
Are you are renting an apartment through FRIS and do you want to report a maintenance complaint or a request for repair?
I want to give notice. What should I do?
You can easily give notice online by sending an e-mail to firstname.lastname@example.org. In your e-mail, clearly state the following:
When handing in your notice, take account of the following:
You can also give notice by sending a registered letter to the following address:
FRIS Vastgoed Management
Atlas ArenA - Gebouw Amerika
1101 BA Amsterdam